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Shop policies

We ship worldwide!

Shipping

Processing time
Ready to ship item ship out between 3 - 5 business days
Custom made to order item takes up from 10 - 14 days

PLEASE COMMUNICATE WITH ME IF THERE IS A SPECIFIC TIME THAT YOU NEED YOUR ORDER TO ARRIVE. I will be frankly to You, if I can meet with Your time schedule.

Domestic shipping within Germany - Standard shipping WITHOUT TRACKING NUMBER. Please let me know if You wish Your parcel to have a tracking number.
I will upgrade the shipping cost for You.

The European Union: Standard shipping with tracking number will reach the destination within 5 - 7 days

International shipping: Standard shipping with tracking number will reach to the destination within 10-15 days.

The European Union & International shipping: ***Sometimes, there are delays/held up at custom in your country and that is totally out of my control, if you have a problem checking your tracking number please contact me.
I mark all of the packages as gifts so that any unpleasant custom charges can be avoided if possible.


Please be aware, Your parcel possibly took longer to arrive during holiday seasons!

Returns & exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery

I don't accept cancellations
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy
I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)                                               


Thank you for Your understanding

~ Maya